Terms of Service
Last Updated: August 21, 2026
1. Acceptance of Terms
By accessing and using the ZORVICK website (the "Site"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.
2. Use of Our Services
You may use our Site for lawful purposes only. You agree not to:
- Use the Site in any way that violates applicable laws or regulations.
- Attempt to gain unauthorized access to any part of the Site, server, or database.
- Submit false or misleading information when claiming a gift or placing an order.
- Use automated tools (bots, scrapers) to extract data without our written permission.
- Interfere with the proper functioning of the Site, including the live chat system.
3. Products and Orders
All product descriptions, images, and pricing on our Site are provided for informational purposes. We strive for accuracy but cannot guarantee that all information is error-free. ZORVICK reserves the right to correct errors and update product information at any time without prior notice.
Orders placed through our Site are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion.
4. Gift Claims
Our gift claim feature allows eligible customers to receive promotional gifts. To claim a gift, you must provide accurate order information for verification. Fraudulent claims, including those using false order numbers or stolen information, will be rejected and may result in legal action.
5. Warranty and Returns
ZORVICK products come with a 365-day warranty and 180-day free replacement policy. For full details, please refer to our Warranty and Returns pages.
6. Intellectual Property
All content on this Site — including text, graphics, logos, images, and software — is the property of ZORVICK or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written consent.
7. Live Chat
Our live chat service connects you with our support team. Messages and files shared through chat may be stored for quality and training purposes. You agree to use the chat respectfully and not share sensitive personal data such as credit card numbers. File uploads are subject to size and type restrictions.
8. Newsletter and Communications
By subscribing to our newsletter, you consent to receiving marketing emails. You can unsubscribe at any time by clicking the unsubscribe link in our emails or visiting our Unsubscribe page.
9. Limitation of Liability
ZORVICK shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products. Our total liability shall not exceed the amount you paid for the product in question.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. You access them at your own risk.
11. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the new Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with applicable international trade laws. Any disputes shall be resolved through good-faith negotiation, and if unsuccessful, through binding arbitration.
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: support@zorvick.net
Website: www.zorvick.net