Shipping Information

Last Updated: August 1, 2026

At ZORVICK, we offer free worldwide shipping on all orders — no minimum purchase required. Your gift and product orders are shipped with care to ensure they arrive safely at your door, wherever you are in the world.

Free Worldwide Shipping

We believe that warmth should reach everyone. That is why we cover all shipping costs for every order, including international deliveries. There are no hidden fees or surprise charges at checkout — the price you see is the price you pay.

Order Processing Time

All orders are processed within 1–2 business days of being placed. Orders placed on weekends or public holidays will be processed on the next business day. Once your order is processed and shipped, you will receive a confirmation email with your tracking number.

Estimated Delivery Times

Delivery times vary depending on your location. After your order is shipped, please allow the following estimated delivery windows:

• United States: 5–7 business days
• United Kingdom: 7–10 business days
• European Union: 7–14 business days
• Australia & New Zealand: 10–15 business days
• Canada: 7–12 business days
• Rest of World: 14–21 business days

Please note that these are estimated delivery times and may vary due to customs processing, local postal service efficiency, weather conditions, or peak holiday seasons. We appreciate your patience.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number and a link to track your package in real time. You can use this tracking number on the carrier's website to monitor your delivery status at any time.

If you have not received a tracking email within 3 business days of placing your order, please check your spam folder. If you still cannot find it, contact us at support@zorvick.net and we will assist you.

Shipping Restrictions

While we ship to most countries worldwide, there are some locations where we are currently unable to deliver due to logistical or legal restrictions:

• Regions under international trade sanctions or embargoes.
• Remote areas where carrier service is not available.
• PO Box addresses in certain countries (please provide a physical address for delivery).
• Countries with strict import restrictions on electronic devices.

If your shipping address falls within a restricted area, we will contact you via email within 2 business days to arrange an alternative solution or process a full refund.

Customs, Duties & Taxes

For international orders, your package may be subject to import duties, taxes, or customs fees imposed by your country's government. These charges are the responsibility of the recipient and are not included in our free shipping. We recommend checking your local customs regulations for more information.

Damaged or Lost Packages

If your package arrives damaged, or if it is lost in transit, please contact us at support@zorvick.net within 14 days of the expected delivery date. We will work with the carrier to locate your package or arrange a replacement at no additional cost to you.

Shipping Address Changes

If you need to change your shipping address after placing your order, please contact us as soon as possible. Address changes can only be made before your order has been shipped (within 24 hours of order placement). Once your order is shipped, we are unable to redirect packages.