Privacy Policy

Last Updated: August 1, 2026

At ZORVICK, we are committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the rights you have over your data. By using our website and services, you agree to the practices described in this policy.

1. Data We Collect

To process gift claims and fulfill orders, we collect the following personal information:

• Full name — used for order identification and shipping labels.
• Phone number — used for delivery coordination and order status updates.
• Email address — used for order confirmations, tracking notifications, and customer support.
• Shipping address — used solely for delivering your gift or product to your door.

We do not collect payment card information directly. All payment processing is handled securely by our trusted payment partners.

2. How We Use Your Data

Your personal data is used exclusively for the following purposes:

• Processing and fulfilling your gift claim or product order.
• Communicating order status, tracking numbers, and delivery updates.
• Providing customer support and responding to your inquiries.
• Preventing fraud and ensuring the security of our service.

We do not use your data for unsolicited marketing emails. We do not sell or rent your personal information to any third party for their marketing purposes.

3. Third-Party Sharing

We share your personal data only with the parties necessary to fulfill your order:

• Shipping carriers (e.g., DHL, FedEx, USPS) — your name, phone, and shipping address are shared so your package can be delivered.
• Payment processors — handle transaction data securely under their own privacy policies.

We do not share your data with advertising networks, data brokers, or analytics companies that build profiles for targeted advertising.

4. Data Retention

We retain your personal data for 90 days after your gift or order has been fulfilled. After this period, your personal data is permanently deleted from our active systems. Order records may be retained in anonymized form for accounting and compliance purposes.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you.
• Right to correction — request that we correct any inaccurate or incomplete data.
• Right to deletion — request that we delete your personal data, subject to legal obligations.
• Right to restrict processing — request that we limit how we use your data.
• Right to data portability — receive your data in a structured, machine-readable format.
• Right to object — object to the processing of your personal data.

To exercise any of these rights, please contact us at support@zorvick.net. We will respond to your request within 30 days.

6. GDPR Compliance

This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) of the European Union. We process your personal data on the legal basis of contract fulfillment (to deliver your gift or order) and our legitimate interests in operating our business. If you are located in the European Economic Area, you have the rights listed above. To make a complaint about how we handle your data, you can contact your local data protection authority.

7. CCPA Compliance

This Privacy Policy also complies with the California Consumer Privacy Act (CCPA). If you are a California resident, you have the right to know what personal data we collect, request deletion of your data, and opt out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights, contact us at support@zorvick.net.

8. Data Security

We implement industry-standard security measures to protect your personal data, including encrypted data transmission (SSL/TLS), secure data storage, and strict access controls. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at support@zorvick.net.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.